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New Resident Info.
New Resident Info
Welcome Courtyard at the Preserve Neighbor,

As a new resident, it can be difficult to decifer where to find information on which entity performs what functions throughout the community. This is helpful information that we think you may need. Please contact the management office if you have any other questions at 512-266-6771 or email

Please take a moment to review our New Homeowner Information Video to learn more about sucessful living in an Association. You will receive more information after closing included in your Welcome Packet.

How Do I Obtain A Mailbox Key?
You will obtain your mailbox key from the Lake Travis Post Office located next to Sonic on Ranch Road 620 South. Please take a copy of your closing papers or lease to the post office to evidence the sale or lease.

What Can I Expect for Lawn Maintenance?
The Association is responsible for front and side yard maintenance. The community is serviced 43 weeks out of the year, including mulching and fertilizations on a specific schedule. Please make sure that you make arrangements to have your rear yard maintained.

Can I make improvements or add play equipment (trampoline, playscape, etc) to my property after I move in?
You will need to submit an architectural application to the management office before making any improvements to the property. Please email for more information. You will find a copy of the deed restrictions including the architectural design guidelines on this website under Documents.

Utility Providers

WCID 17: 512-266-1111

City of Austin: 512-494-9400

Telephone, Cable & Internet
At&t: 1-800-288-2020

Solid Waste
City of Lakeway/Progressive Waste Solutions: 512-314-7514

Propane (Courtyard at the Preserve is on community propane)
Alliant Gas:
(866) 764-0283

Post Office
2110 Ranch Road 620 S
Austin, TX 78734
(512) 263-2458

This site is provided by Southwest Management Services